Terms of Service
Last updated on November 7, 2023
INTRODUCTION
By accessing our website and/or making purchases from us, you are entering into an agreement for the provision of our "Service" and affirmatively consent to be bound by the following terms and conditions ("Terms of Service" or "Terms"), which also encompass additional terms, conditions, and policies referred to herein or accessible via hyperlinks. These Terms of Service are applicable to all users of the website, including, but not limited to, individuals browsing, vendors, customers, merchants, and content contributors.
Before you access our website or utilize any of its functionalities, it is imperative that you carefully peruse these Terms of Service. Accessing any part of the website or utilizing its services signifies your unequivocal acceptance of these Terms of Service. If you do not concur with all the stipulations set forth in this agreement, you are precluded from accessing the website or availing any of its services. If these Terms of Service be construed as an offer, your acceptance is expressly confined to these Terms of Service.
Any new features or tools incorporated into the present website shall similarly be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
By assenting to these Terms of Service, you assert that you have attained the age of majority stipulated in your state or province of residence, or alternatively, you have achieved the age of majority in your state or province of residence and have provided your consent for any of your minor dependents to use this website. You are prohibited from using our products for any unlawful or unauthorized purposes and must not contravene any applicable laws in your jurisdiction, including, but not restricted to, copyright laws, while using the Service. Transmittal of any warms, viruses, or any code of a deleterious nature is strictly prohibited. Violation or breach of any of the Terms will lead to the immediate termination of your access to the Services.
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GENERAL TERMS
We retain the right to decline service to any individual, at our discretion, and without the necessity of providing a specific reason at any given time. You concur not to replicate, duplicate, copy, vend, resell, or exploit any portion of the Service, its usage, or access to the Service, or any interaction on the website facilitating the provision of the service, unless explicit written consent has been granted by us. The section headings included in this agreement are provided for the sake of convenience and will not restrict or otherwise impact these Terms in any manner. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws.
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PRODUCTS OR SERVICES
Certain products or services may be available exclusively through online channels. These products or services may have limited quantities and are subject to return or exchange exclusively according to our Return Policy. We have exerted every effort to depict the colors and images of our products available in our store as accurately as possible. Nevertheless, we cannot guarantee the precise display of colours on your computer monitor. We maintain the right, but are not compelled, to restrict the sale of our products or Services to specific individuals, geographic regions, or jurisdictions, at our discretion. This right may be exercised on a case-by-case basis. Prices for our products are susceptible to change without prior notice. We disclaim any liability to you or any third party for any alterations in pricing. We also retain the authority to limit the quantities of any products or services offered by us. All product descriptions and pricing are subject to modification at any time, without prior notice, at our sole discretion. We uphold the right to discontinue any product at any time. Any offer for a product or service made on this site is considered null and void where prohibited. We do not provide a warranty that the quality of any products, services, information, or other materials acquired through us will meet your expectations, nor do we guarantee the correction of any errors in the Service.
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PERSONAL DATA
Any personal information you submit through the store is subject to our Privacy Policy. For more details please read our Privacy Policy.
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ENTIRETY, ACCURACY, AND TIMELINESS OF INFORMATION
We bear no responsibility if the information accessible on this website proves to be inaccurate, incomplete, or outdated. The material presented on this site is for general informational purposes exclusively and should not serve as the sole basis for decision-making without consulting primary, more precise, comprehensive, or timely sources of information. Any reliance on the material featured on this site is done at your own risk. This site may contain historical information which, by its nature, is not current and is presented solely for reference purposes. We retain the right to modify the contents of this site at any time, with no obligation to update the information presented on our site. You accept the responsibility for monitoring any changes to our site.
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BILLING ACCURACY AND ACCOUNT DATA
We retain the authority to decline any order placed with us. At our sole discretion, we may limit or cancel the quantity of items purchased per individual, household, or order. These restrictions encompass orders executed under the same customer account, utilizing the same credit card, and/or featuring the same billing and/or shipping address. In instances where we modify or cancel an order, we will make reasonable efforts to inform you by contacting the email address or billing address/phone number provided at the time the order was placed. We maintain the right to restrict or disallow orders that, in our exclusive judgment, seem to be initiated by dealers, resellers, or distributors.
You concur to furnish up-to-date, comprehensive, and precise purchase and account information for all transactions conducted at our store. You also undertake to promptly update your account and related information, including your email address, credit card numbers, and expiration dates, to facilitate the completion of transactions and to ensure that we can contact you as necessary.
For more detailed information, please consult our Returns Policy.
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THIRD-PARTY LINKS
Certain content, products, and services accessible via our Service may include materials originating from third parties. Links to third-party websites featured on this site may direct you to websites unaffiliated with us. We are not accountable for assessing or verifying the content's accuracy and do not provide any warranties or bear any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services from third parties. We disclaim any responsibility for harm or damages stemming from the acquisition or usage of goods, services, resources, content, or any other transactions conducted in connection with third-party websites. We recommend that you carefully review the policies and practices of third parties and ensure that you understand them before participating in any transaction. Any grievances, claims, apprehensions, or inquiries related to third-party products should be directed to the respective third party.
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OMISSIONS, ERRORS AND INACCURACIES
Sometimes, there may be errors, inaccuracies, or omissions in the information presented on our site or within the Service. These may pertain to product descriptions, pricing, promotions, offers, product shipping charges, delivery times, and product availability. We retain the right to rectify any errors, inaccuracies, or omissions, and to alter or update information or cancel orders if any data within the Service or on any associated website proves to be inaccurate, without prior notice, including after you have submitted an order. We assume no obligation to revise, modify, or elucidate the information in the Service or on any related website, including, but not limited to, pricing information, except as required by law. The presence of a specific update or refresh date within the Service or on any related website should not be construed as indicating that all the information within the Service or on any associated website has been modified or updated.
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DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
You explicitly agree that your use of the product is undertaken at your own risk. Under no circumstances shall AWANGUARD, our directors, employees, contractors, suppliers, service providers, or licensors be held liable for any injury, loss, claim, or any form of direct, indirect, incidental, punitive, special, or consequential damages, including, but not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages. These damages may arise from contract, tort (including negligence), strict liability, or any other legal theory, as a result of your use of the Service or any products obtained through the Service, or any other claim related to your use of the Service or any product. This includes, without limitation, any errors or omissions in any content or any loss or damage incurred from the use of the Service, or any content (or product) posted, transmitted, or made available through the Service, even if we have been advised of the possibility of such damages.
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FORBIDDEN USES
Beyond the prohibitions already delineated in the Terms of Service, you are expressly forbidden from employing the website or its content for the following purposes:
-Using the site for any unlawful activities.
-Encouraging or soliciting others to engage in unlawful acts.
-Violating international, federal, provincial, or state regulations, rules, laws, or local ordinances.
-Infringing upon or violating our intellectual property rights or the intellectual property rights of third parties.
-Engaging in any form of harassment, abuse, insult, harm, defamation, slander, disparagement, intimidation, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
-Providing false or deceptive information.
-Uploading or transmitting viruses or any other form of malicious code that could disrupt the functionality or operation of the Service, related websites, or the Internet.
-Collecting or tracking the personal information of other individuals.
-Employing spam, phishing, pharming, pretexting, spidering, crawling, or scraping.
-Using the site for obscene or immoral purposes.
-Interfering with or circumventing the security features of the Service, related websites, or the Internet.
We retain the right to terminate your usage of the Service or any associated website should you violate any of these prohibited uses.
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USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
In cases where, at our request, you submit certain specific materials (such as contest entries), or without any solicitation from us, you provide creative ideas, suggestions, proposals, plans, or other content, whether through online means, email, postal mail, or any other method (collectively referred to as "comments"), you consent to our unrestricted right to, at any time, without limitation, edit, replicate, publish, distribute, translate, and otherwise employ, in any medium, any comments that you convey to us. We are not obligated to (1) maintain any comments in confidence; (2) compensate for any comments; or (3) respond to any comments. We reserve the right, though not the obligation, to oversee, revise, or remove content that, in our sole judgment, violates these Terms of Service or is deemed to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or infringing on any party's intellectual property. You concur that your comments will not infringe upon any third-party rights, including copyright, trademark, privacy, personality, or any other personal or proprietary rights. You further affirm that your comments will not contain defamatory, unlawful, abusive, or obscene material, nor shall they incorporate any computer virus or malware that could interfere with the operation of the Service or any affiliated website. You must not use a fictitious email address, impersonate another individual, or mislead us or third parties regarding the source of any comments. You bear full responsibility for the accuracy and content of any comments you provide. We disclaim any responsibility and assume no liability for any comments posted by you or any third party.
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OPTIONAL TOOLS
We may grant you access to third-party tools, the monitoring and control of which we neither undertake nor possess input on. You acknowledge and consent that access to such tools is granted "as is" and "as available," without any warranties, representations, or conditions of any kind, and without our endorsement. We assume no liability for any consequences arising from or in connection with your use of optional third-party tools. Your utilization of optional tools offered through the site is undertaken entirely at your own risk and discretion, and it is incumbent upon you to become familiar with and accept the terms provided by the relevant third-party provider(s). Furthermore, we may introduce new services and features through the website in the future, including the release of new tools and resources. Such novel features and services shall likewise be subject to these Terms of Service.
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INTELLECTUAL PROPERTY
Visitors to AWANGUARD website acknowledge that all intellectual property and materials displayed or performed on the website, including, without limitation, any software, text, graphics, news articles, photographs, images, illustrations, audio clips, video clips, compilations, user data or information, and other material, as well as the website itself, including in each instance all modifications and enhancements thereof (collectively, “Content”), is protected by international copyright and other laws and conventions, and is owned by or licensed to AWANGUARD. All product names, logos, brands, trademarks and registered trademarks are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, trademarks and brands does not imply endorsement.
Visitors may use, reproduce, copy, store, archive, publish, transmit, distribute, display Content from this website once permission has been granted by a representative of AWANGUARD.
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REIMBURSEMENT
You agree to indemnify, defend, and hold AWANGUARD, its partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
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If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
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TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
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CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
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COMPLETENESS OF THE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
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CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@awanguard.com
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Warranty Terms and Conditions
Common Warranty Coverage
We offer a 2-year limited warranty for all of our crypto seed backups. The common warranty covers any defects in materials or workmanship during normal use of the steel crypto backups. The common warranty applies only to the main product - steel crypto backup. The warranty does not cover any accessories to the main product.
Common Warranty Period
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The warranty period starts on the date of purchase and lasts for 2 years.
Complimentary warranty
If you took advantage of our offer and activated the complimentary 3-year warranty ( by filling out the form on our website and subject to our confirmation of successful registration by email) your warranty period will be 3 years from the moment of purchase of the product. The complimentary warranty applies only to the main product - steel crypto backup. The warranty does not cover any accessories to the main product.
Claim Process
If you experience any issues with your product during the warranty period, please get in touch with our customer service team at support@awanguard.com to initiate a warranty claim. You will be required to provide proof of purchase, such as a receipt or order ID.
Warranty Remedies
If we determine that the issue with your product is covered under warranty, we will repair or replace the device at no cost to you. If the product cannot be repaired or replaced, we may offer a refund or credit towards a new product.
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Exclusions
The warranty does not cover any damages caused by misuse, abuse, neglect, or unauthorized modifications or repairs. The warranty also does not cover any damages caused by natural disasters, accidents, or other external factors. The warranty does not cover any accessories to the main product.
Limitations of Liability
Our liability under this warranty is limited to the repair or replacement of the device or a refund or credit towards a new product. We are not liable for any indirect, incidental, or consequential damages arising from the use of the device.
Disclaimer of Other Warranties
Those warranties ( Common 2-year Warranty and Complimentary 3-year Warranty ) are the exclusive warranties for our consumer stainless steel devices, and there are no other warranties, express or implied, including any warranties of merchantability or fitness for a particular purpose.
Apart from the rights and responsibilities described in this section, and to the extent permitted by law, AWANGUARD declines all liability for loss of profits, proceeds, income, value or data, or compensation for indirect damages.
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Return Policy
Returns and Exchanges
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If you are not satisfied with your purchase, you may return it for a full refund or exchange within 30 days of receiving your order. The item must be in its original condition and packaging, with all tags and labels attached, and all the tamper-proof stickers intact.
Return Process
To initiate a return or exchange, please contact our customer service team at support@awanguard.com to receive a return label and necessary return informations.You can also initiate a return through Amazon website. You will be responsible for packing the product securely in the same packaging in which you received it.
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Refunds
Once we receive your returned item, we will inspect it to ensure that it is in its original condition. If the item meets our return policy requirements, we will issue a full refund to your original payment method within 30 business days. Please note that the final amount refunded may be subject to fees applied such as handling and processing fees. We will deduct these fees from the total amount of your refund.
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Exchanges
If you would like to exchange an item, please contact our customer service team to receive a return authorization number and instructions on how to exchange the item. We will ship the new item to you once we receive the original item. Please note that additional fees may occur such as shipping, handling, and processing fees.
Disclaimer: AWANGUARD is not offering, promoting, or encouraging the purchase, sale, or trade of any security or commodity. The website awanguard.com is for educational and representative purposes only. Every visitor to AWANGUARD should consult a professional financial advisor before engaging in such practices. Neither AWANGUARD, nor any of its owners, employees or agents, are licensed broker-dealers, investment advisors, or hold any relevant distinction or title with respect to investing. AWANGUARD do not promote, facilitate or engage in futures, options contracts or any other form of derivatives trading. AWANGUARD do not offer legal advice. Any such advice should be sought independently of visiting AWANGUARD. Only a legal professional can offer legal advice and AWANGUARD offer no such advice with respect to the contents of its website.